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How shipping a vehicle with Evergreen works

Five stages from your first quote to the keys back in your hand. Here is what happens at each one and what you need to do.

  • An all-in price before you book
  • A pickup window you choose
  • Inspection reports at both ends

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All-in price — no hidden fees.

The process

From quote to delivery

  1. 01

    Quote

    Enter your route, vehicle and trailer type. The quote tool returns an all-in price for that exact shipment.

  2. 02

    Booking

    Confirm your addresses, contact details and pickup window. We line up a carrier that runs your route.

  3. 03

    Pickup

    The driver calls ahead, inspects the vehicle with you, and you both sign the condition report before loading.

  4. 04

    Transit

    Your vehicle travels on the trailer you chose. We update you along the way and you can call us at any point.

  5. 05

    Delivery

    The driver calls ahead again. You inspect the vehicle, sign the report and take your keys.

Your part

What we need from you

Accurate vehicle details

Year, make and model set the price and the space reserved on the trailer. Tell us about lift kits, oversized tires or roof racks.

Whether it runs

A vehicle that does not start needs a carrier with a winch. Saying so up front avoids a failed pickup.

Reachable addresses

Transport trucks are long. If a street is too tight, the driver will arrange a nearby spot such as a parking lot.

Someone at each end

An adult you trust needs to hand over and receive the keys and sign the inspection report.

A prepared vehicle

About a quarter tank of fuel, no personal items, and a clean exterior so existing marks are easy to record.

A working phone number

Drivers schedule by phone. Answering their call is the fastest way to lock in your pickup time.

Timing

How long each stage takes

Most pickups happen within a few days of booking. Flexible dates give us more carriers to choose from, which usually means a faster pickup.

Once the vehicle is loaded, shorter routes usually take one to three days. Coast-to-coast moves take about a week to ten days. Weather, traffic and the other stops on the trailer all affect the schedule, so every date is an estimate until the driver confirms it.

If you have a hard deadline, tell us when you book and ask about expedited shipping.

FAQ

Common questions about the process

Do I pay before my vehicle is picked up?

Your booking confirmation states what is due and when. Nothing is charged for getting a quote.

Can I change my pickup date after booking?

Call us as soon as your plans change. We will work with the carrier to adjust the window where the route allows it.

What is the inspection report?

It is the bill of lading. The driver records the vehicle's condition at pickup and again at delivery, and you sign both. Keep your copy.

See all frequently asked questions

Ready to ship your vehicle?

Get your price online in about 30 seconds, or call and we will quote it with you.