Terms of Service

Effective date: November 12, 2026

Agreement

By using this website, requesting a quote or booking a shipment with Evergreen Vehicle Shipping ("Evergreen," "we," "us"), you agree to these terms. If you book a shipment, your booking confirmation is also part of our agreement with you. Where the two differ, the booking confirmation controls.

Our service

Evergreen arranges the transport of vehicles by licensed and insured motor carriers. The carrier assigned to your shipment physically transports the vehicle and is responsible for it while it is in the carrier's possession.

Quotes and pricing

A quote is based on the information you give us: pickup and delivery locations, vehicle, condition, trailer type and dates. Quotes are estimates until a booking is confirmed.

The price may change if the shipment differs from what was quoted. Examples include a different vehicle, a vehicle that does not run, modifications that change its size or weight, personal items in the vehicle, or different addresses or dates.

Booking, payment and cancellation

The amounts due, when they are due, accepted payment methods and the cancellation terms for your shipment are stated in your booking confirmation.

Pickup and delivery dates

Pickup and delivery dates and transit times are estimates. Weather, traffic, mechanical problems and other customers' schedules can change them. We are not liable for costs caused by delay, such as rental cars, travel or lost time.

Your responsibilities

• Give accurate information about the vehicle, including whether it runs and any modifications
• Make sure you or an adult you authorize is present at pickup and delivery
• Prepare the vehicle: remove personal items, leave about a quarter tank of fuel, and disclose leaks or mechanical problems
• Make sure the vehicle is legally yours to ship or that you are authorized to ship it
• Provide addresses a transport truck can reach, or agree to meet the driver nearby

Personal items

Carriers are not licensed to transport household goods. Personal items left in a vehicle are not covered by carrier insurance, may be refused by the driver, and may result in additional charges.

Inspection and damage claims

The driver records the vehicle's condition on the bill of lading at pickup and at delivery. Inspect the vehicle at delivery and write any new damage on the bill of lading before you sign it.

Damage that occurs during transport is covered by the carrier's cargo insurance, subject to its terms. Damage not noted on the bill of lading at delivery may not be accepted by the carrier or its insurer. Contact us promptly and we will help you start a claim with the carrier.

Text messages

If you opt in, we send text messages about your quote and shipment. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

Use of this website

You may use this site only for lawful purposes and to request our services. Do not submit false information, interfere with the site, or copy its content for commercial use without our permission.

Limitation of liability

To the fullest extent permitted by law, Evergreen is not liable for indirect, incidental or consequential damages arising from the use of this website or our services. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms from time to time. The effective date at the top of the page shows when they were last changed. The terms in effect when you book apply to that shipment.

Contact us

Questions about these terms: call (564) 464-1120.