Privacy Policy

Effective date: November 12, 2026

Who we are

This policy describes how Evergreen Vehicle Shipping ("Evergreen," "we," "us") handles personal information collected through this website, by phone, by text message and by email.

Information we collect

We collect information you give us when you request a quote, book a shipment or contact us:

• Your name, email address and phone number
• Pickup and delivery locations and your preferred dates
• Vehicle details such as year, make, model and condition
• Messages you send us and records of our calls and texts with you
• Payment details needed to complete a booking, which are handled by our payment processor

We also receive basic technical information automatically when you use the site, such as your IP address, browser type, the pages you view and the page that referred you.

How we use information

• To prepare quotes and arrange, schedule and complete vehicle transport
• To contact you about your quote or shipment by phone, text message or email
• To provide customer support and resolve problems or claims
• To keep records required for our business and by law
• To maintain, secure and improve our website and services

Text messaging

If you provide your mobile number and consent, we send text messages about your quote and your shipment. Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. Consent to receive text messages is not a condition of purchase.

We do not sell or share mobile phone numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers that deliver our messages on our behalf, and those providers may use it only for that purpose.

How we share information

We share information only as needed to run our service:

• With the motor carrier and driver assigned to your shipment, who need your name, phone number, addresses and vehicle details to pick up and deliver the vehicle
• With service providers that support our operations, such as payment processing, communications, mapping and customer relationship software
• When required by law, legal process or a government request, or to protect our rights, our customers or the public
• In connection with a merger, sale or transfer of our business

We do not sell your personal information.

Cookies and similar technologies

This site and the services built into it, such as address lookup in the quote form, may use cookies or similar technologies to operate and to understand how the site is used. You can control cookies through your browser settings. Blocking them may affect how parts of the site work.

How long we keep information

We keep information for as long as needed to provide our services, meet legal, tax and regulatory requirements, and resolve disputes.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

• Reply STOP to any text message to stop receiving texts
• Use the unsubscribe link in any marketing email
• Call us to ask what personal information we hold about you, or to ask us to correct or delete it

Depending on where you live, you may have additional rights under state privacy law. We will respond to requests as that law requires.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top of the page shows when it was last changed.

Contact us

Questions about this policy or your information: call (564) 464-1120.